Support

Questions, ideas or a problem? Email contact@canbo.space and we'll get back to you.

Frequently asked questions

How does Timesy choose questions?

It uses spaced repetition: facts your child finds tricky come back sooner, facts they know well come back less often. New facts start as multiple choice; known facts must be typed.

What does the Family Pack include?

Unlimited practice every day, the 60-second challenge and the full parent report. It is a one-time purchase, not a subscription, and works for everyone in your Family Sharing group.

How do I restore my purchase on a new device?

Open Parents → Get the Family Pack → Restore purchase, while signed in with the same Apple Account.

How do I turn reminders on or off?

Open Parents and use the Daily reminder switch. You can also pick the time.

How do I start over?

Open Parents → Reset progress. This clears practice history on this device.